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Andrew Pierce

Senior Product Designer

Andrew Pierce

I lead design for complex software products, turning ambiguous workflows into clear, scalable experiences.

/ Senior Product Designer
/ Design Lead
Currently a Manager at Deloitte, with 9+ years’ experience across AI-enabled products, financial services,
enterprise tools, operational systems, native apps and public services.
Based in Stockholm, Sweden,
00:00 AM
.
British citizen with full UK work rights.
Open to relocating back to London.
Project

IKEA

Designing a headless CMS for scalable digital content operations
Led UX for a 13-person product team, helping IKEA move from manual specification documents to a structured workflow for creating and publishing shoppable content at scale.
Led UX for a 13-person product team, helping IKEA move from manual specification
documents to a structured workflow for creating and publishing shoppable content at scale.
Project

Brambles

Designing a data-driven asset tracking platform
Led product design and design system foundations for a BLE-enabled supply chain platform helping customers understand asset condition and movement.
Led product design and design system foundations for a BLE-enabled supply chain platform
helping customers understand asset condition and movement.
Project

ICA Banken

Improving banking journeys for customer onboarding and remortgaging
Designed financial service journeys to make complex application flows clearer and easier to complete.
Designed financial service journeys to make complex application flows clearer and easier to
complete.
Project

Scania

Designing native mobile experiences for drivers in the field
Designed iOS and Android experiences for Scania’s Driver’s Guide app, helping drivers access useful vehicle information when they need it.
Designed iOS and Android experiences for Scania’s Driver’s Guide app, helping drivers
access useful vehicle information when they need it.
Project

Filmstaden

Redesigning mobile loyalty journeys to improve engagement
Led UX for Filmstaden’s mobile loyalty and account experience, making sign-up clearer and helping users understand the value of joining.
Led UX for Filmstaden’s mobile loyalty and account experience, making sign-up clearer and
helping users understand the value of joining.
Project

Roche

Designing a biosample search platform for research scientists
Led UX for a platform helping research scientists search, assess and request internal biosamples, reducing reliance on external sample acquisition.
Led UX for a platform helping research scientists search, assess and request internal
biosamples, reducing reliance on external sample acquisition.
Project

ICA Gruppen

Redesigning an intranet for clearer knowledge discovery
Led UX for a responsive intranet, helping employees across ICA Gruppen’s operating companies find, share and act on internal knowledge more easily.
Led UX for a responsive intranet, helping employees across ICA Gruppen’s operating
companies find, share and act on internal knowledge more easily.
Project

Vodafone

Designing a forecasting tool for call centre resource planning
Designed implementation-ready interfaces for a call centre optimisation tool, helping managers compare real-time performance with adjustable resource forecasts.
Designed implementation-ready interfaces for a call centre optimisation tool, helping
managers compare real-time performance with adjustable resource forecasts.

About me

I’m a Senior Product Designer and Manager at Deloitte with 9+ years of experience across product design, UX, visual design and design leadership.

I’m most useful in ambiguous, system-heavy spaces where teams need to turn complexity into clear workflows, scalable interfaces and shippable product direction. My work often sits between customer needs, business goals and technical constraints, so I’m used to shaping the problem as well as designing the solution.

I work closely with product, engineering and research from early discovery through to implementation. I care about interaction detail, visual craft, accessibility, design systems and the quality of what actually gets shipped.

Alongside hands-on design, I mentor designers, run design reviews, support recruitment and help teams improve the way they design and deliver.

Selected organisations I’ve worked with:

LTA
NHS
ACNE
VELUX
GOV.UK
Natwest
Mastercard

Core capabilities

Product strategy and discovery

Problem framing, product discovery, workflow mapping, success criteria, prioritisation, user research, stakeholder alignment and strategic decision-making.

UX, interaction and visual design

Information architecture, user flows, wireframes, prototypes, responsive web, native iOS and Android design, interaction patterns, micro-interactions and high-fidelity UI.

Systems and delivery

Design systems, accessibility, design documentation, developer handoff, implementation QA, design reviews and scalable ways of working.

Leadership and collaboration

Mentoring, coaching, critique, workshops, cross-functional collaboration, client presentations, recruitment support and design team rituals.

Experience by the numbers:

25 client projects
17 design lead roles
16 pitches and proposals
13 designers mentored
8 internal projects